July 16, 2024
Service Provider Eliminates 95% of Support Tickets when Utilizing the Phonism Platform
Phonism embarked on an in-depth analysis of device support tickets for a large Service Provider. Over a six-month period, we meticulously recorded and analyzed approximately 200k tickets, uncovering significant results.
July 16, 2024
Fourteen IP Accelerated Device Deployments for their Customers During a Pandemic
Explore how customer streamlined device deployments during the pandemic using Phonism. Their solution enabled rapid, zero-touch onboarding, transforming customer service efficiency in the hospitality industry.
July 16, 2024
TeleVoIPs Streamlined Phone Deployments and Support Interaction with Customers
TeleVoIPs aimed to enhance their onboarding by minimizing manual errors during provisioning and decreasing the time to value. They also sought to reduce support staff time on remote desktop sessions for simple tasks like name changes.
July 16, 2024
Zoom Customer Leverages Phonism to Accelerate Adoption whilst Reducing Costs
Phonism streamlined a customer's transition to Zoom, integrating existing systems seamlessly, and slashing costs by 92%, providing a future-proof, efficient telecom solution without needing hardware replacement.