Our Success Stories

Onboarding Polycom devices into Webex can be complex, time-consuming, and unscalable, requiring manual configurations and limiting device functionality. Phonism automates the entire process, reducing onboarding time while enabling bulk provisioning, remote management, and full Webex Control Hub integration.

NP Dodge has 144 Avaya J Series phones and found Avaya IP Officefeatures lacking. Needing support for 3rd-party devices and to avoid the cost of new hardware, they turned to Phonism when Zoom couldn’t support their specific model.

Phonism embarked on an in-depth analysis of device support tickets for a large Service Provider. Over a six-month period, we meticulously recorded and analyzed approximately 200k tickets, uncovering significant results.

Explore how customer streamlined device deployments during the pandemic using Phonism. Their solution enabled rapid, zero-touch onboarding, transforming customer service efficiency in the hospitality industry.

TeleVoIPs aimed to enhance their onboarding by minimizing manual errors during provisioning and decreasing the time to value. They also sought to reduce support staff time on remote desktop sessions for simple tasks like name changes.

Phonism streamlined a customer's transition to Zoom, integrating existing systems seamlessly, and slashing costs by 92%, providing a future-proof, efficient telecom solution without needing hardware replacement.