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Case study

Fourteen IP Accelerated Device Deployments for their Customers During a Pandemic

Explore how customer streamlined device deployments during the pandemic using Phonism. Their solution enabled rapid, zero-touch onboarding, transforming customer service efficiency in the hospitality industry.

Challenge

The broker needed to avoid upfront costs of approx. $21k for new devices, plus additional IT setup expenses, while seeking a reliable UCaaS partner. However, Zoom did not support the version that they had invested in.

Solution

Phonism provides a cost-effective solution that supports existing devices and enables full support for Zoom. Automating, expediting and simplifying the process, removing truck

rolls and providing remote migrations. This saved 92% of the costs compared to device replacement!

Outcome

NP Dodge successfully migrated to Zoom in just 40 seconds*, without replacing any devices, preserving their hardware investment and providing a smooth migration to Zoom Phone from Avaya IP.

“Phonism made our transition to a new phone provider seamless and easy by enabling us to keep our existing phones. This saved us significantly on the upfront costs of purchasing new physical phones for the company.”
– Shane Kenny, Director of IT, NP Dodge

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Fourteen IP Accelerated Device Deployments for their Customers During a Pandemic