Zoom Customer Leverages Phonism to Accelerate Adoption whilst Reducing Costs

Case study

Zoom Customer Leverages Phonism to Accelerate Adoption whilst Reducing Costs

Phonism streamlined a customer's transition to Zoom, integrating existing systems seamlessly, and slashing costs by 92%, providing a future-proof, efficient telecom solution without needing hardware replacement.

Phonism cuts through telecom complexity, leveraging existing infrastructure and reducing costs by 92%.

The oldest independent realty broker in the US faced some challenges with their telecom system. Operating with 144 Avaya J Series phones, they found the features of Avaya IP Office lacking and were unable to integrate with newer technologies like Zoom due to compatibility issues.

Challenge
Facing the prohibitive cost of $21,600 for new hardware, plus additional IT setup fees, NP Dodge needed a financially feasible solution that would allow them to use their existing phone systems with a modern UCaaS platform. Although Zoom supports several models in the J Series, it did not support their particular model, the J169.

“Phonism made our transition to a new phone provider seamless and easy by enabling us to keep our existing phones. This saved us significantly on the upfront costs of purchasing new physical phones for the company.”
– Shane Kenny, Director of IT, NP Dodge

Solution
Phonism stepped in to provide an innovative and cost-effective solution that leveraged their existing infrastructure while enabling full compatibility with Zoom. Phonism’s platform automated the migration process, eliminating the need for extensive on-site IT work and reducing costs by 92% compared to a full hardware replacement.

Outcome
NP Dodge successfully transitioned to Zoom Phone in an astonishing 40 seconds, without the need to replace any devices. This swift and seamless migration not only preserved their initial hardware investment but also enhanced their communication capabilities, ensuring a future-proof solution.

Phonism’s ability to handle migrations of any number of devices simultaneously, guarantees that each device is upgraded with the same rapid efficiency.

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