A startling statistic from a recent report reveals that only 5% of the UCaaS market has adopted automation*. This underutilization tells us that many businesses are overpaying for UCaaS services. This stark statistic is more than just a number—it's a wake-up call for businesses worldwide. If you're in that 95% that is relying on UCaaS without automation, you are paying far too much for far too little.
UCaaS providers often sell themselves as beacons of efficiency and innovation. Yet, that is far from the truth. Many are using outdated service models that prioritize their bottom line over client success. They lack automation, perhaps the single most potent tool available to enhance service levels and reduce costs, because it threatens their traditional revenue streams derived from ongoing, manual support.
The lack of automation in many UCaaS solutions means that businesses are burdened with high operational costs and inefficiencies, which are often passed down from providers. These traditional services slow down business processes and introduce errors, impacting both profitability and productivity.
Transform your UCaaS solution with Automation
Save Money - Automation diminishes the need for constant manual oversight.
Enhance Reliability - Eliminate human-error by automating the process.
Faster Delivery - What used to take days now takes seconds with automation.
Phonism challenges the traditional method by delivering a powerful automation platform that eliminates manual interventions and risks, reduces costs and maximizes efficiency.
Service Level Agreements (SLAs) are crucial for measuring a provider's performance and reliability. By utilizing our automation platform, you can achieve higher SLAs, ensuring that your devices are both robust and responsive. This is crucial in today’s fast-paced business environment, where downtime or slow responses can lead to significant losses.
Providers who have not yet embraced automation are not just behind in technology—they are costing their customers valuable resources that could be better spent elsewhere. With the majority of the UCaaS market still lagging in automation, now is the time for businesses to shift toward a more innovative and cost-effective solution. Our platform not only cuts costs but also enhances your operational effectiveness.
Phonism is leading the charge to disrupt this complacent market. Our automation platform is a game-changer, enabling businesses to dramatically reduce their dependence on manual processes and high support costs associated with traditional UCaaS offerings.
Don't settle for outdated and overpriced UCaaS solutions. Reach out to Phonism to see how our automation technology can streamline your operations.
*Source: Tuki
