Phonism by Inlayer is a recognized leader in the device management market, known for delivering seamless, reliable solutions that prioritize our customers’ needs. Currently supporting over 330 devices across 15 manufacturers, Phonism is committed to providing an exceptional customer experience. This following example of our unwavering partner commitment reflects why our customers continue to value our partnership. With the upcoming update to the HP/Poly device management offering, Phonism has worked diligently to ensure that our customers experience a smooth and efficient transition. We are dedicated to providing the best possible service, ensuring our customers remain supported and empowered throughout this migration.

‍Ensuring a Seamless Transition from PDMS-SP to Poly ZT

As the HP/Poly PDMS-SP platform approaches its end-of-life (EOL) in May, Phonism is ensuring that our customers can continue to manage their devices seamlessly. HP/Poly is responsible for the migration of data from PDMS-SP to Poly ZT, with a planned scheduled transition starting March 7th at 7pm Mountain Time US - March 11th at 7pm Mountain Time US. To support our customers, Phonism has been working hard on updating its integrations to align with the new Poly ZT platform.

What You Need to Know (According to HP/Poly’s announcement)

• March 7th Impact: HP/Poly will begin migrating data from PDMS-SP to Poly ZT. During this time, active management features in PDMS-SP will be unavailable.
• May 30th EOL: HP/Poly will fully decommission PDMS-SP, and all functionalities will be transitioned to Poly ZT.
• HP/Poly Migration Process: Device profiles and associations will be automatically migrated to Poly ZT by HP/Poly, with no action needed from Phonism users.
• Temporary Disruptions: During the migration window, OBi devices will be unable to perform Zero Touch Provisioning (ZTP), while UCS devices will retain ZTP capabilities.
  • This also includes Phonism customers that are leveraging the Poly PDMS-SP API integration

What Phonism is Doing to Ensure a Smooth Transition

Phonism is not responsible for the data migration between PDMS-SP and Poly ZT; however, we are actively working to ensure that customers can continue to manage their devices once PDMS-SP is shut down. Our focus has been on integrating with the new Poly ZT APIs to maintain and enhance device provisioning and management.

1. Full Integration with Poly ZT APIs

Phonism is integrating directly with Poly ZT, ensuring that our customers can continue to Zero Touch deploy Poly UCS and Poly OBi devices without any interruptions. This integration guarantees that your provisioning workflows remain intact, even after PDMS-SP is sunset.

2. Deprecation of PDMS-SP Integration

With PDMS-SP being discontinued by HP/Poly, Phonism will deprecate our existing PDMS-SP integration in the near future. We will provide updates and guidance to ensure that all customers smoothly transition to Poly ZT and leverage Phonism’s built-in remote management capabilities.

3. Enhancing Remote Management Capabilities

Poly ZT introduces new APIs that allow remote device management and troubleshooting, similar to what PDMS-SP offered prior. Phonism will update remote management capabilities within our platform. This will utilize the new Poly ZT APIs to ensure customers retain full control over their devices.

What You Need to Do

• No immediate action is required from customers for the data migration; this is being handled by HP/Poly.
• If you rely on PDMS-SP for Zero Touch Provisioning, be aware of HP/Poly’s  brief service impact from March 7th to March 11th.
• Stay informed by following HP/Poly’s updates at Poly’s Status Page.

Phonism’s Commitment

We are committed to tracking HP/Poly’s transition and continue to enhance the Phonism platform with Poly ZT’s latest capabilities as we follow their progress.

If you have any questions or concerns, please reach out to our support team for assistance.

Stay tuned for further updates as we refine our Poly ZT integration to deliver the best device management experience possible.