Cisco Live was a phenomenal experience, and as a partner, we gained invaluable insights into Cisco's full portfolio and strategic direction. Phonism is pivotal in Cisco’s Collaboration suite, particularly with Webex. We enhance the Webex experience by providing a broader range of device options, automating device management, and ensuring secure operations seamlessly integrate through the Control Hub.
The event was rich with inspiring sessions and keynotes, unified by the theme "experience matters." This underscores the importance of simplicity, reliability, and the transformative impact of AI and automation in crafting better user experiences. These technologies are key in enhancing productivity, improving quality, and delivering rapid results.
Among the numerous announcements, the advancements within the collaboration and Webex domains were particularly striking. The new AI assistant spans across the Webex suite, facilitating smarter navigation and task management for users and administrators alike. This leap in functionality extends to both text and rich media, significantly boosting platform intelligence and productivity. Moreover, the enhancements in Cisco Spaces are designed for the modern workspace, allowing effortless reservations of desks, rooms, and equipment.
How does this relate to our strategic partnership with Cisco? Phonism’s collaboration with Cisco injects advanced automation, enhanced security, and expanded device compatibility into the Webex ecosystem. We are revolutionizing the collaboration experience by speeding up migrations, supporting a wider array of devices, and safeguarding existing investments. With Phonism, migrations are faster, costs are reduced and devices are secured, all while supporting more than 300 device types. Our contributions are perfectly aligned with Cisco’s vision, simplifying, accelerating, and enhancing the Webex by Cisco experience to meet and exceed modern enterprise demands.
During the event, we engaged with customers, partners, service providers, and Cisco executives, witnessing tremendous excitement surrounding the Webex ecosystem. As a strategic partner within this ecosystem, the value Phonism brings through device automation was consistently recognized. Our solutions enable devices—including non-Cisco types—to seamlessly integrate and leverage the full potential of Webex. Our co-engineered APIs facilitate migrations that are 100 times faster, expand device compatibility by more than 3 times, and reduce management costs by over 75% while simultaneously elevating service levels and enhancing customer experiences.
"Attending the event was an incredible opportunity to connect with customers, partners, and industry leaders. The excitement around Webex and its ecosystem is palpable. As a strategic partner in the Webex ecosystem, we are thrilled to see how our solutions for device automation and compatibility are transforming user experiences. The feedback we received reinforces our commitment to innovation and collaboration, driving us to continue delivering exceptional value to our clients and partners."
— Greg DiFraia, CEO at Phonism
Feedback from our discussions highlighted how Phonism is not only meeting current needs but also introducing previously unavailable benefits such as enhanced security and remote manageability. Our objectives align closely with Cisco’s emphasis on customer experience, focusing on reliability, simplicity, and accessibility. Moreover, Phonism contributes to environmental sustainability by extending device lifespans—thereby reducing electronic waste—and minimizing the need for physical service interventions, which aligns with Cisco’s commitment to environmental sustainability.
Our partnership thrives on solving tangible problems and enriching customer experiences in an impactful manner. This event offered firsthand insight into the strong alignment and collaborative potential between Phonism and Cisco, setting the stage for continued innovation and growth.
