What is your role at Phonism?
Senior Director of Customer Engineering
How long have you been with Phonism?
1 year
What do you love most about what you do?
I love the technology and the ability to help customers achieve their desired business outcomes with our solutions.
What has been your most memorable project at Phonism, and what made it stand out?
Webex beta and customer onboarding. I assisted in enabling our team to document, test, and integrate customers using our Webex integration. My integral position in this journey has made our customer experience successful.
How has your role evolved since you started with Phonism?
My role has expanded into various parts of the business and processes and I believe the input and time put in has helped evolve my position since I started at Phonism.
Can you share a success story where you helped solve a significant challenge for a customer or colleague?
I believe that I have many success stories from many different parts of the business enabling us to cross-collaborate and work better together through processes and customer experience.
Outside of work, what are your passions or hobbies?
Cooking, Herbalism, Spirituality, Family, and Women Leadership and Mentorship
Looking ahead, what are you most excited about in the future of Phonism?
I believe we have the ability to incorporate different aspects of the technology world and integrate our solution to device/endpoint management beyond phones. Additionally, I believe we can help the entire Technology IT world by simplifying management of several different aspects of the IT Infrastructure.
Are there any new projects that you are excited about?
I am excited to have better processes that make our jobs easier and allow us to provide the best customer experience with our solutions and technology.
What is the best advice you’ve ever received or a quote that you aspire to?
All you need is love.
Tell us a surprising or a fun fact about you.
I have several certifications in the alternate healing realm from Life Coach, Women Empowerment, Heart Centered Living, Warrior Goddess Training, Herbalism, and more.
