How to provision your Avaya J129 phone

A complete user guide to provisioning and configuration

If you’re looking to provision and configure your Avaya J129 you’ve come to the right place! The Avaya J129 is a unique case to VoIP phones, as it does not have a web interface. Therefore, the phone needs to be configured by using the keypad. We will walk you through the process of configuring the phone below.

There are two ways that you can accomplish this process: Manual Provisioning or using a Centralized Provisioning Server.

Manual Provisioning

The J129 can only be manually provisioned by using the keypad. Manual Provisioning is exactly what it sounds like, manual & time consuming. However, this may be useful when one time provisioning a small number of phones.

Using the keypad

  1. Enter the Admin settings on the phone
    • If the phone is currently unregistered with a SIP server, the Admin menu should be available on the screen. If not…
    • Press the menu button and navigate to Admin settings
  2. Enter your password or try the default password: 27238
  3. Navigate to SIP
  4. Navigate to SIP Global Settings
    • Set the Domain given to you from your service provider
    • Set the Proxy Policy to Manual
    • Save you will be sent back to the previous menu
  5. Navigate to SIP Proxy Server
  6. Select New to create a new SIP Proxy Server entry
    • Proxy: This is a SIP registration address, sometimes referred to as a SIP URI, ie: sip.server.com
    • Protocol: Select the protocol to be used.
    • Port: The standard port is 5060 for TCP and UDP, 5061 for TLS.
    • Save: You will be sent back to the previous menu.
  7. Exit the Admin settings back to the home screen, where we started.
  8. Select Login
    • Enter the Username and Password given by your provider.
    • Select Enter and the phone will attempt to register with the SIP server.
  9. Success! Upon successful registration, Line 1 should be configured and ready to make calls.

Note: Only TCP and TLS is available by default. UDP is usually the standard, but this is not an available option unless enabled via provisioning. If your SIP server uses UDP, you will have to provision this phone through a centralized provisioning server to enable UDP.

Centralized Provisioning Server

There are 2 ways you can point your phones to your server:

  1. Using the keypad
  2. DHCP Option 66

Using the keypad

  1. Enter the Admin settings on the phone
    • If the phone is currently unregistered with a SIP server, the Admin menu should be available on the screen. If not…
    • Press the menu button and navigate to Admin settings
  2. Enter your password or try the default password: 27238
  3. Navigate to IP Configuration
  4. Select Servers
  5. Set the HTTP Server
  6. Save and reboot the phone!

DHCP Option 66

Note: Obviously a Cisco server will be different from a Microsoft server.  Below we have included some generic instructions for configuring options 66 in your server. If you run into trouble, please consult the documentation specific to your server.

  1. Navigate to the GUI for your local DHCP server.
  2. Navigate to DHCP…
  3. Navigate to Options…
  4. Navigate to Option 66…
  5. Enter the URL of your provisioning server.

Which is the best method for your organization?

The best method is going to be determined by the needs of your organization at the time of provisioning. If one-time provisioning a small number of phones, manual provisioning may be an easy option. However, we typically recommend using a centralized provisioning server as it is quicker and allows you to manage all your phones in one place. This is especially true when onboarding a large number of phones.

Learn more about Auto Provisioning