Cloud-based solution enables remote automatic configuration of devices for customers.
November 12, 2018
Atlantech Online has selected Phonism to automate device management and deployment for customers who need to easily configure their desktop telephones and speakerphones. With the Phonism implementation, Atlantech will save thousands of dollars and reduce the hours spent on deploying and managing their customer’s devices by using Phonism’s cloud service based configuration platform.
“Phonism’s automation, powerful templating engine and broad device support was a perfect answer to the challenge of an ever-increasing burden. By choosing Phonism, we will not only replace our aging Loki system, but we will also drastically reduce the overall time spent managing and deploying devices to our customers. With Phonism’s cloud-based comprehensive service we will also improve our overall customer satisfaction levels,” said Ed Fineran, President of Atlantech Online. Inc
Through the use of Phonism’s Hierarchical multi-tenant system, Atlantech can now offer customers access to their own devices, offloading some of the daily Moves, Adds, Changes and Deletes (MACD’s) that are typically labor-intensive and time-consuming.
Phonism will be attending the upcoming Broadsoft Connections conference in Miami, November 12-16, and is offering new accounts a fifty percent discount on the first year to all Connections attendees who sign up before the end of the conference. To be eligible, book a meeting with Phonism here.
Phonism is the leading cloud platform for VoIP device provisioning and management enabling service providers to efficiently manage all their devices from a centralized location. The company’s innovative approach allows customers to streamline onboarding and support, saving them valuable time and increasing their bottom line. With Phonism, the days of manual provisioning are in the rearview.
About Atlantech Online
Atlantech Online, Inc. is a public utility in Maryland, Virginia and the District of Columbia that provides telephone, Internet and data center services to business and government. Headquartered in Silver Spring, MD, Atlantech has a core fiber network that connects its data centers and over 150 office buildings throughout the region. The company’s services include high speed Internet connectivity, SD-WAN, MPLS and other data networking solutions, telephone service (SIP Trunking, Hosted PBX, UCaaS, PRI, Analog, call center and mobility), and hosting in its wholly owned and operated data centers, specializing in server colocation. Atlantech’s multi-terabit per second fiber backbone has the scale to support a wide variety of telecommunications solutions as its customers’ networks evolve. Additional information can be found at www.atlantech.net or by contacting us directly at 800-256-1612.