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A complete user guide to provisioning and configuration of Mitel Aastra phone models: 6863i, 6867i, 6869i, 6873i, 6730i, 6731i, 6735i, 6737i, and 6739i
When you’re ready to set up your Mitel phone, there are two ways to accomplish the job: Manual Provisioning or Centralized Provisioning. The number of phones you need to configure will determine which route is best to take. Manual provisioning will work with a small number of phones (less than 10) but as this number increases, it will be better to take a Centralized Provisioning approach.
When provisioning a brand phone manually, you have two options.
This is exactly what it sounds like, manual & time consuming.
Reboot the phone.
When the phone turns back on, you should see Line 1 configured.
If all went well, your phone should have connected using the settings and authentication credentials you entered above. Line 1 should read the label you entered. Do you hear dial tone when you pick it up?
With a Centralized Provisioning Server all phones can be managed from a single platform. This allows for quicker deployment and streamlined operations. If you aren’t familiar with the concept of centralized provisioning servers, you can read about it here.
There are 4 ways you can point your phones to your server:
Note: Obviously a Cisco server will be different from a Microsoft server. Below we have included some generic instructions for configuring options 66 in your server. If you run into trouble, please consult the documentation specific to your server.
This can be a powerful tool for for Brand users. Most customers use RCS to set their provisioning server address. However, users can also use this to configure line 1 and perform software updates.
Note: This tool is intended primarily as a one-time step at initial deployment.
For instructions on using RCS to set your provisioning server address, please visit the official RCS Documentation.
Once your phones are pointed to a Central Provisioning Server, you can use it to configure settings on your devices. Methods of configuration will vary depending on the tool that you’re using. We recommend that you refer to the documentation for your specific tool.
We typically recommend our customers use DHCP Option 66. This is typically the most efficient, scalable method.
To determine which method will provide you with the most efficient and effective way to provision your Mitel phones, let’s look at an overview of the two methods.
Central Provisioning Server:
What option works best for you will depend on the factors listed above and what your needs are at the time of provisioning.